Delivery

Orders placed online will be delivered within 45 minutes for a radius of 7kms from the restaurant. 

 

ORDER CANCELLATION

– Orders can be cancelled without charge within 5 minutes of placement
– Orders cannot be modified
– Orders can be cancelled if not yet delivered within 60 minutes on regular days and 90 minutes during festivals (festivals/big occasions like New Year eve, Ganesh Festival, Christmas, Durga Pooja, etc).
– You can get updated on the status of the order by calling the restaurant directly.

 

 

REFUND POLICY

In case the order which is paid through digital payment method is cancelled due to non-availability at the restaurant of the ordered product or if order is not delivered till 60 mins for regular days and 90mins during festivals (festivals/big occasions like New Year eve, Ganesh Festival, Christmas, Durga Pooja, etc), the amount will be returned by reversing the transaction by Sugosugo restaurant. This refund will be returned on the actual source within 5 to7 working days. However, Sugosugo is not responsible for any delay on the bank side.